Shipping Policy

At here, we want your shopping experience to be simple and reliable. Please review our shipping policy below for information about delivery times, charges, and order processing.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available.

Delivery Time

Delivery times may vary depending on your location:

• Local/City Delivery: 2–5 business days

• Nationwide Delivery: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may be affected by weather, public holidays, courier delays, or other circumstances outside our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly mentioned on our website.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations. Customers are required to provide a valid phone number and complete delivery details when placing a COD order.

Tracking Your Order

Once your order has been dispatched, you may receive a tracking number through SMS, email, or WhatsApp, depending on the information provided at checkout.

You can use the tracking number to check the status of your shipment with the relevant courier service.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other contact information are correct before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply for re-shipping.

Delayed or Lost Shipments

While we work with reliable courier partners, delays can occasionally occur.

If your order has not arrived within the expected delivery period, please contact our customer support team at [Email/WhatsApp Number] with your order number, and we will assist you.

In the unlikely event that a shipment is confirmed as lost by the courier, we will work with the courier to resolve the issue and determine the appropriate solution.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible. We recommend taking photographs or a video of the package and its contents before opening or immediately after receiving it, as this may help us investigate the issue.

Changes to Shipping Information

If you need to change your delivery address after placing an order, contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been dispatched.

Contact Us

For questions regarding your shipment, please contact:

📧 Email: [vantora9@gmail.com]
📱 WhatsApp/Phone: [03141403858]

By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.